1. Calculate the sample for a discrete data when, P=.4, precision= 0.023

2. Which of these are not a part of control process

3. DPMO of a 6 sigma process is

4. Poka Yoke has characteristics

5. SPC stands for

6. Project charter is done at ____ phase

7. Which control chart will you use if it is a variable data with subgroup size 1

8. Which of the below Graphical analysis helps in finding the process variations

9. You want to check if the CSAT of Team A is same compared to the Team B. In which case will you reject the Null hypothesis

10. Six sigma focuses at

11. What does S stand for in SCAMPER tool for refining solution criteria

12. You decide to audit all small calls which are less than 5 minutes

13. Wearing helmets at a construction site is a part of

14. Bias is also referred as

15. The time that adds value to the process is called

16. If r=-0.4, means

17. You want to check the means of CSAT of a process for all the 5 teams by analyzing variance, which test will you perform?

18. Indicates the process is under control or not

19. What does FMEA stands for

20. Which of these is not a six sigma tool

21. Week of the month comes under which type of cause

22. Drives 6 sigma vision through training and mentoring

23. What are the ways of capturing VOC

24. If the data is normally distributed, it exhibits which of the following characteristics

25. A run chart having 8 or more points on same side of the median indicates

26. Control limits are defined by

27. You want to check if the CSAT of Team A is same compared to the Team B, state alternate hypothesis

28. Control methods for 5 S are

29. You decide to audit 2 calls recorded each hour

30. A ___ indicator is an outlier already outside the control limit

31. Which of this is used as measure of central tendency

32. Which of this is used for root cause analysis

33. Process variation can be due to

34. A 2 sigma process will have ___ ppm

35. A transaction is audited for 5 scope of errors, a sample of 250 claims are audited and 25 errors are found, calculate DPMO

36. Which test do you use to check the variance of two or more populations

37. The signing of each project phase by the project champion called as

38. Calculate the z value when LSL 300, mean is 350 and st dev is 39.05

39. Server downtime comes under which type of cause

40. You want to check if the AHT is high due to repeat calls, what will be your null hypothesis

41. Special causes are

42. Identify Y

43. Wearing fire suits in a coal mine is a part of

44. A loan can be rejected basis the 5 fields filled incorrectly on a form, a total of 120 applications are rejected out of 1000 in a month, calculate long term sigma level

45. A reality show has 5 round of elimination to choose a winner, round 1= 100, round 2= 30, round 3= 20, round 4= 10, round 5= 1, calculate classic yield

46. Which of the below is not an ideal Goal statement

47. Ability of current control to detect the cause is called

48. Which of the below analysis is used to check the normality of the data

49. You are auditing the calls to check the accuracy of a process. You pick every 10th call present in the tool to audit. Which type of sampling did you use?

50. You are checking the average test score of class V for mid term and final exam, which test will you perform

51. If r=.97, means

52. Number of distinct category exhibits

53. lack of experience would come under which of these in a Fishbone

54. Sampling is a part of ____ statistics

55. Calculate RPN when, Severity= 4, Detectability=7, Occurrence=8

56. In DOE, a _______ combines the levels for each factor with all the levels for every other factor

57. One-factor-at-a-time experiments generate more powerful data than a full factorial experiment.

58. For a _______ the factors are not reset, for a _______ the factors are reset

59. _______ inference studies are affected by noise variables

60. Collecting data is an important & critical step in DOE

61. Planning is the most important process of the DOE process

62. The mathematical representation for a full factorial design at 2 levels is

63. _____________ is similar to the main effects plot

64. What is an experimental factor?

65. What does a P chart track?

66. One of the following is not the characteristics of poka-yoke

67. Control Charts are routinely used to monitor _________

68. If the control plan is not maintained, which of the following can happen

69. Push & Pull technique are used in

70. When an out of control situation is signaled on a control chart, the person using the chart will know

71. You are auditing the calls to check the accuracy of a process. You pick 5 calls at an interval of 1 hour from the tool to audit. Which type of sampling did you use?

72. In probability method, when the p-value is less than alpha then we

73. What are the reasons for non normal data

74. _____ allows comparison of several groups of observations, all of which are independent but possibly with a different mean for each group

75. Which of the following is an equation which shows the precise relationship

76. Who implemented Six Sigma in GE

77. Pull System, Small Lot Size, Waste reduction are concepts associated with.

78. Which of the following is a scheduling system for lean and just-in-time (JIT) production:

79. Which Capability index is a better indicator when the process is not centered?

80. Which is the alternate term for House of Quality:

81. Operators measure non destructive testing in which MSA

82. Which is the type of measurement system analysis associated with discrete data type?

83. An experimenter randomly selects n = 16 batteries from a production line and measures their voltage. An average = 9.16 is obtained with a sample standard deviation = 0.112. This experiment provide sufficient evidence for the experimenter to conclude that the average voltage of the batteries from the production line is at least 9.0

84. Whiskers are seen in which type of graph?

85. Identify the new quality management tool that would be of greatest assistance in identifying the impact that various process input variables could have on key process output variables

86. The key difference between internal and external customers is:

87. Resistance to change resulting from an improvement project can cause failures. The project team might consider development of a plan to handle stakeholders. This plan is most likely to be termed:

88. DOE is used for determining the effect of factors on responses.

89. For a normal distribution, two standard deviations on each side of the mean would include what percentage of the total population?

90. Process data can be assumed to follow a Normal distribution, if the p-value corresponding to AD statistics satisfies

91. For a manufacturing process, capability index Cp is observed as 1.5. Then

92. The sugar content of syrup in canned peaches is of interest. Suppose that the variance is thought to be 20 sq-mg. A random sample of 10 cans yields a sample mean of 75 mg and a sample standard deviation of 4.8 mg. To test whether the assumed variance is equal to 20 sq-mg or not, we use

93. If we reject H0 for alpha error = 0.02, how we will be inferring the same hypothesis for alpha error = 0.05?

94. In the regression equation y = mx + c + error, the error term is expected to follow

95. Correlation coefficient r satisfies

96. The capability index Cp is defined as:

97. For mutually exclusive events the probability of A or B happening is equal to:

98. One of the best analytical methods for identifying those failure costs that should be attacked first for the greatest return on the invested prevention dollar is to:

99. The following is a Hypergeometric distribution

100. The t test is used to

101. The purpose of optimization experiments is to:

102. The purpose of the standard order column is to:

103. Process mapping is a useful tool for

104. What is your definition of six sigma process?

105. For any given product or service that we sell:

106. The objective of the Define Phase of the DMAIC improvement process is to

107. Given that two sources of variation are known to exist in the process, which of the following will be the best variable data control chart to be selected?

108. A p-chart has exhibited statistical control over a period of time. However, the average fraction defective is too high to be satisfactory. Improvement can be obtained by:
i.A change in the basic design of the product
ii.Instituting 100% inspection
iii A change in the production process through substitution of new tooling or machinery

109. An operation wishes to identify key process variables for control charting purposes. Which of the following areas should be considered customer directed KPOVs?
i. Profit ii Price iii Quality iv Value v Return on Assets vi Availability

110. The purpose of Regression is
To identify the significant variables in a relationship
To determine if a correlation exists between two or more variables
To predict the response of a system
To identify potential causes of a problem

111. In order for a problem to be solved properly, which of the following must occur first?

112. Which of these process maps suits effectively the delineation of process accountabilities?

113. The daily reported AHT for a week was reported as 120, 140, 300, 200, 600, 60 and 450 seconds it was later reported that there was an error in the report in that the 60 seconds reported must be read as 110 seconds. Median in the above situation would:

114. The QA person assigned to the outbound process and the concerned team leader monitors transaction monitoring for outbound calls. The client is considered to be the final authority in terms of assessment of the attributes used in the monitoring form. What are the possible modes of measurement error in this set-up?

115. Provided are the probabilities success process steps:
Process Step 1 : 98% Process Step 2 : 88% Process Step 3 : 94.5% Process Step 4 : 99.5% What is the rolled throughput yield (RTY)?

116. Which of these statements is FALSE?

117. What type of distribution is used to determine probability of incidences or occurrences for a given space of time?

118. In normality testing, a p-value greater than 0.05 means

119. Given the set of data, what is the most appropriate measure of Central Tendency to use? 6.5 7.8 9.4 10 5.5 9.7 11.4 8.6 4.7 95.5

120. Which of the control charts will you use for counts of defects under varying lot size?

121. A Japanese term that means put in strategic location/storage

122. A type of chart that is used to represent segmentation of counts of discrete Y to levels of X

123. A practical measure of dispersion especially for small sample sizes

124. Which chart depicts the mean of a set of values and recalculates the mean with each new value?

125. Monitoring the number of defects on different sample sizes can be done by which control chart

126. An properly executed SPC is characterized by

127. Which of the following term explains the rejection of incorrect orders from being forwarded to production scheduling?

128. Poka-yoke is best defined as

129. What does the character E refers to in SMED

130. What characterizes system delivering timely and quantities as per customer order

131. The main difference between randomization and the replication respectively is

132. Which are common sources of variation in most measurement systems? Three answers are correct

133. Why is the following not a well written Goal statement? The average cycle time for a product was too slow in 2015. The goal of this project is to reduce the cycle time. Three answers are correct

134. In which conditions can the null hypothesis be rejected? Two answers are correct

135. Select all that are components of a control plan? Three answers are correct

136. Choose those characteristics of a Simple Linear Regression (SLR) Analysis that are applicable. Three answers are correct

137. Which of the following measures is used to show the ratio of defects to units

138. In Resolution III Experiments the main effects are confounded with two way interactions

139. In Resolution IV Experiments the main effects are confounded with two way interactions

140. A Level 2 Full Factorial Experiment Design with 5 factors would require 16 runs

141. _____ is preferred when you don’t know which factor has a substantial effect on a response variable and you want to verify several factors

142. Plans are put in place to: • Ensure that project gains are sustained • Enable the transition to “Business as Usual” • Ensure consistent performance of a process

143. You are testing the success of 20 students (10 who have undergone counseling vs. 10 who haven’t ) Which type of test would you use?

144. For a normally distributed process, average ± 2 times standard deviation covers

145. A Lean tool developed from the Kobe shipyards which targets to “fool-proof” the process taking the responsibility that a process can be 100% error-free.

146. All the data points that represent the total set of information of interest is called the ________________