Define Phase Your email address: Start Quiz! 1. An Iphone go through a series of test before being passed for showroom. Test A= 100, Test B= 70, test C= 40, Test D= 20. Calculate classic yield for Test D0.020.20.50.05 2. Aligning product designs with customer requirements is a part ofCTQCTDCOQCTS 3. A loan can be rejected basis the 5 fields filled incorrectly on a form, a total of 120 applications are rejected out of 1000 in a month, calculate DPMO240002402400002400 4. Which of this used to prioritize the top causesKano ModelSIPOC DiagramFish Bone DiagramPareto chart 5. 2 Years extended warranty not offered by any other competitor isExcited QualityOne dimensional qualityBasic qualityMust be quality 6. Defining the process at Organization level will help in identifying theProcess to be improvedChampionProblem to be solvedAll of the above 7. Analysing market share is ---------- type of listening to Voice of External customersInternal and External dataResearch methodsListening postAll of the above 8. Which of the below is not an ideal Goal statementThe goal is to improve CSAT to 80% by Aug'18The goal is to improve CSAT to 80%The goal is to improve CSAT to 80% by Aug'14All of the above 9. Which of these is a best possible problem statementThe unproductive time is highThe ESAT for TCS is at 65% against a target of 80%The unproductive time for BT is 10% since May'14The unproductive time is 10% since May'14 10. -------- is not an example of internal failure costScrapDown timeReworkCustomer returns Loading... Overview of Six Sigma Lean Management Define Phase Process Mapping Tools Basic Statistics MSA & Process Capability Analysis MVA - Distributions - Sampling Inferential Statistics and Hypothesis Testing Improve Phase Control Phase
